Main Topics
Approved Sales Scripts
Approved Sales Scripts
If you choose to create your own sales and enrollment scripts, please view the guidelines below prior to submitting for approval.
Change to Use of Disaster/Weather SEP
Change to Use of Disaster/Weather SEP
Beginning April 1, 2025 individuals wishing to use the Disaster/Emergency SEP must call 1-800-MEDICARE in order to make the election. Plans are required to remove the Disaster/Emergency SEP from enrollment forms and the Plans will only receive the enrollments from CMS. Here is the full CMS memo dated 12/3/2024.
Dual/LIS Special Election Period Change
Dual/LIS Special Election Period Change
Starting in 2025, full dual-eligible beneficiaries will have access to a new monthly SEP, which allows enrollment in highly or fully integrated Dual Special Needs Plans (HIDE/FIDE SNPs). In addition, any beneficiary qualified for LIS or Medicaid will be eligible for a monthly SEP to disenroll from their Medicare Advantage plan, return to Original Medicare, and enroll in a Prescription Drug Plan (PDP).
The quarterly SEP that many have used in the past for dual-eligible individuals and those receiving Part D low-income subsidies (LIS) is no longer available. The SEP available for the first 3 quarters of the year ended on September 30, 2024.
Carrier Specific Information
Carrier Specific Information
UHC has Individual State Guides
State Guides HERE or on Jarvis. Here are instructions to get there: Jarvis>Knowledge Center>Medicare Product Resources>Dual Eligible Special Needs Plans>State-Level D-SNP Enrollment at a Glance Guides>State (click on the state of the client’s residence)
Devoted 2025 SNP FAQ
Wellcare 2025 Dual Eligible Plan Enrollment guide
Humana HIDE/FIDE D-SNP guide
Aetna has 2025 D-SNP Hot Sheets by State
State Hot Sheets HERE
Molina has a 2025 Plan guide which shows HIDE/FIDE/AIP
Elevance SNP 2025 Enrollment Guide
2025 Update Training Videos
2025 Part D Changes
2025 Part D Changes
2025 Medicare Advantage Trends
2025 Medicare Advantage Trends
2025 Medicare D-SNP & LIS SEP Changes
2025 Medicare D-SNP & LIS SEP Changes
