The Enrollment quality tab under Business Performance Provides agents with a single, accurate view of their output quality across all agents and contracts, allowing them to identify direct opportunities for improvement.
Enrollment Quality Data Provided
Enrollment Quality will provide you with a clear view of the outcomes of your applications submitted, separating those that have already terminated from those that lasted for at least 90 days.
The Enrollment quality tab displays:
Quality enrollments this year: enrollments that have lasted more than 90 days.
Attrition rate this year: Applications that ended prior to becoming effective
Rapid disenrollment rate this year: termed within 90 days of plan effective date.
Volume and Enrollment quality data are also visualized in a chart that can be filtered by Carriers, Product type, and Enrollment status:
Enrollment Quality Detailed Rows
The information displayed includes:
Carrier/plan/type
Client/ID
County/ST
Status/updated
Start date
End date
NOTE: This dashboard only includes data from carriers who provide enrollment quality data to us. If the carriers do not report to us the status of an application submitted, they are foregone from this dashboard. This means we are currently excluding UHC and Aetna.
For a view of all carrier data received, not just the updates on applications submitted, navigate to the third “All Carrier Enrollments” tab.
You can easily select how you would like to sort the information by clicking the up/down arrows button. You can also download the report by clicking the downward arrow button.
