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Enrollment/Election Period Guide

Updated over 2 weeks ago

General SEP Situations

Check out Medicare.gov to view more in-depth SEP Situations!

  • You(Member) change where you live

  • You(Member) lose your current coverage involuntarily

  • You(Member) have a change to get other coverage(VA/TRICARE/Union/PACE/etc)

  • Your(Member) plan changes its contract with Medicare

  • You(Member) gain more coverage (Extra Help/Medicaid/SPAP/etc)

Election/Enrollment Periods, including Special Enrollment Periods (SEP’s)

General Information about Enrollment/Election Periods: Use the Carrier Enrollment Period Guides below to assist in choosing the correct enrollment period prior to completing an enrollment form.

Weather Disaster SEP’s - how to find SEP lists on Carrier Broker Portals/Update to Weather SEP 4/1/25

Aetna

  • Log in to the broker portal, Producer World

  • Scroll down and click on Individual Medicare under News Heading….different than from Individual Medicare in the top toolbar

  • On Producer News page click on Individual Medicare tab

  • Click on SEP announcements and a menu will open by month and state

Anthem

  • Log in to the broker portal, Producer Toolbox

  • Scroll down to Medicare Quick Links on right side

  • Click on Broker Connect

  • Click On Communications in upper toolbar

  • Scroll down to Updated SEP Disaster Declaration List

  • Click on Learn More and an excel file will download

Cigna

  • Log in to the Broker Portal, Cigna for Brokers

  • Scroll down to Tools and click on Medicare Producers University

  • Click on Resource Center

  • Click on Agent Communications

  • Ongoing SEPs, Disaster, and Emergency Declarations

  • Click on Ongoing SEP Tracker and an Excel sheet will download

Devoted

  • Log in to Devoted Agent Portal

  • On home page scroll down to Sales Tools heading

  • You’ll see a link “View active SEP list”

  • Click on that list and a pdf will open

Humana

  • Log in to Broker Portal, Vantage

  • Scroll down until you see Additional Resources heading (on the right side)

  • Look for a hyperlink titled “SEP for Individuals Affected by a Disaster or Emergency”.

  • Click on the hyperlink and it will open a pdf showing all available SEP’s by state.

WellCare

  • Log in to Broker Portal

  • Click on Centene Workbench

  • Under Quick Links heading click on Broker Quick Links

  • Scroll down to Application & Enrollment Resources

  • Under Special Election Periods, click on Active SEP’s hyperlink

  • A new window will open with Active SEP’s

UHC

  • Log in to broker portal, Jarvis

  • Type in SEP in Search Bar

  • Scroll down and click on “State SEP Information” link.

  • An Excel document will download showing available SEP’s


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