Hosting a Sales (Marketing) Event Rules
Sales/Marketing events are designed to steer or attempt to steer members or consumers toward a specific plan or a limited set of plans or for plan-specific retention activities.
Sales/Marketing Events must be filed with CMS through a Carrier no less than 7 calendar days prior to the date of the event for formal and informal events. (not one-on-one appointments).
Meals are NOT allowed at a Sales/Marketing Event. You may provide light snacks and refreshments, provided that the items cannot be reasonably considered a meal.
Agents may not schedule sales/marketing events to take place within 12 hours of an educational event at the same location. The same location is defined as the entire building or adjacent buildings. Educational information may be presented at a sales/marketing event, but the sales/marketing event must be accurately identified as sales/marketing.
Marketing Events cannot require sign-in sheets or require attendees to provide contact information as a prerequisite for attending an event
At Marketing Events, you cannot conduct health screenings, health surveys or other activities that may be perceived as, or used for, “cherry picking” or targeting a subset of beneficiaries
At Marketing Events, you cannot use information gathered for raffles or drawings for any purpose other than that.
The Medicare Communications and Marketing Guidelines (MCMG) defines 2 types of Sales/Marketing Events, Formal and Informal.
Formal: In-person on Online Presenter style, where an agent presents a specific plan from a carrier.
Informal: Booth, Kiosk or other less structured events (having a booth or table inside a retail store such as CVS, Walgreens, Walmart, etc.)
Offering Nominal Gifts to Beneficiaries
CMS prohibits offering gifts to beneficiaries unless the gifts are of “nominal” value
Currently, nominal is:
No more than $15 per item or $75 in aggregate, per person, per year.
Nominal gifts must be offered to similarly situated beneficiaries without discrimination and without regard to whether the beneficiary enrolls in a plan.
Nominal gifts may not be in the form of cash, including cash-equivalents, or other monetary rebates.
Cash-equivalents mean:
A general gift card that is not restricted to specific retail chains or to specific items and categories would be considered a cash equivalent (e.g. Visa gift card)
Gift cards for retailers or online vendors that sell a wide variety of consumer products would also fall under this prohibition (e.g., Walmart and Amazon)
A gift card that can be used for a more limited selection of items or food, would not be considered a cash equivalent (e.g. Starbucks or a Shell Gas gift card).
How to File Events with Carriers
Aetna
Aetna
Please reach out to your local Aetna Broker Manager to register events. A current list of Broker Managers is located on Producer World. Go to Individual Medicare, then scroll down to the bottom and click on “Aetna Medicare Broker Manager contact list” to find the Broker Manager in your area.
Alignment Health
Alignment Health
Alignment Requires Spark to file events on agent’s behalf.
The events submission deadline is the 14th of the month for events for the next month.
Exceptions must be submitted at least 7 days prior to the event date. (We are aware that new event opportunities do come up after the monthly deadline, but do ask for sufficient time for processing)
Most events should be submitted to Alignment Health Plan by the monthly submission deadline.
Future events can be submitted ahead of time if they are confirmed with venue.
All event changes or cancelations need to be sent to Alignment as soon as possible; and at least 72 hours prior to the event.
Download and complete the spreadsheet; submit to [email protected]
Cigna
Cigna
Log in to the Cigna Broker Portal.
From the home page scroll down to Tools
Click on Salesforce, then click on Campaigns.
Click on New, fill in the form, and click Save/Submit.
Devoted
Devoted
Log in to the Devoted Broker Portal.
From the home page, click on Events and on the left side menu
Click on the orange box Submit New Event Request in the upper right corner and follow the instructions.
Molina
Molina
Molina requires Spark to file events on the agent’s behalf.
Please download and complete the Molina Event Submission Spreadsheet:
Send completed sheet to [email protected].
UHC
UHC
From the Jarvis Home page, click on Sales Tools.
Click on Meeting Resources, then click on Events.
Click on New Event Request form.
Download, complete and submit following the instructions on the form.
WellCare
WellCare
Work with your local WellCare Broker Manager to file events. Follow this link to find the Sales Leader in your area.
Helpful Resources